Clinic roles and administration
Understand MSG portal user roles and permissions, including who can place orders, manage patients and users, update billing, and submit patient-specific prescriptions.
| Capability | Clinic staff | Clinic admin | Verified prescriber |
|
Place office-stock order |
Yes |
Yes |
Yes |
|
Manage clinic patients |
Yes |
Yes |
Yes, if otherwise permitted |
|
Invite or deactivate clinic users |
No |
Yes — own clinic only |
Only if also a clinic admin |
|
Manage card on file |
No |
Yes |
Only if also a clinic admin |
|
Place patient-specific Rx |
No |
No, unless independently verified |
Yes — while NPI and license remain verified |